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Events Jan 25. 2023

Unclaimable Pack Rewards Issue Fixed 

 

Greetings, Adventurers.

 

We would like to inform you that the unclaimable reward issue for some in-game packs has been fixed. 

 

Please check the details below to find more information about our compensation process. 

Unclaimable Pack Rewards Issue Fixed 

Scheduled On

Jan 25 after maintenance

Details

Affected Players

Players who purchased the following packs

  • Monthly Pack
  • 90-Day Monthly Pack
  • Staminade Monthly Pack
  • Challenge Single Battles Boost Pack
  • Some players found that some rewards were missing when they did not login for 2 days in a row.
  • The products show expiry dates to claim and rewards disappear after the expiry dates.

 

Players who have experienced the issues above have been compensated with the correct rewards after maintenance on January 25th. The rewards are sent to your in-game mailbox.

 

We sincerely apologize for the inconvenience caused and thank you for your patience.

 

The World Flipper Team

 

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